Reporting a repair

Repair requests should be reported to DMA Maintenance. You can ask a relative to report the repair on your behalf.

Repairs should be reported to DMA Maintenance using the following details:

• Between 8.30am and 5pm weekdays (excluding Bank Holidays) call: 01634 384220
• Between 5pm and 8.30am Monday to Saturday (including Bank Holidays) call: 07699 391 299 and quote contract number C6349

When reporting a repair, please tell us: 

• Your name, address and day time telephone number
• The type of repair
• Where the repair is located, for example in which room or where in the scheme
• When you will be in, so we can arrange an appointment