Read about our partnership with Kent County Council, the properties we have available and useful information and criteria for residents

In support of National Inclusion Week, Housing 21’s Digital Inclusion Lead, Jess Ettridge, talks about why digital inclusion is important.

Stay up to date with the April 2025 Retirement Living Resident Newsletter from Housing 21. Get the latest news, resident updates, and ways to get involved in your community.

Stay up to date with the June 2025 Retirement Living Resident Newsletter from Housing 21. Get the latest news, resident updates, and ways to get involved in your community.

If you are a Housing 21 resident and looking for a policy or guide, this section has everything listed. From benefits to fire safety, safeguarding to complaints, and much more

Have you ever wanted to search for information about your landlord or make a request for specific performance data or information? You can now do this through the Social Tenants Access to Information Requirement scheme. It is a new standard introduced by the Government to enhance transparency for tenants of social housing providers, such as Housing 21. The consultation period for STAIRs ended in July 2024, and the government is currently finalising the legislation. 

If you thinking of leaving Housing 21, this page provides more information on the process and your next steps

Find Housing 21 contact details and information should you need to get in touch with feedback, complaints, compliments. Find information on how we respond to complaints including our complaints policy.