These pages offer information and advice about things like repairs, pets, communal facilities, guest rooms and visitors, respect and inclusion, policies and guides, payments and charges

The Quarterly Performance Reports offer a comprehensive snapshot of our progress in key areas. This demonstrates our commitment to transparency and accountability.

Have you ever wanted to search for information about your landlord or make a request for specific performance data or information? You can now do this through the Social Tenants Access to Information Requirement scheme. It is a new standard introduced by the Government to enhance transparency for tenants of social housing providers, such as Housing 21. A consultation period ended in July 2024, and the government is currently finalising the legislation. 

Information for residents looking to get involved in engagement groups on a national level and help us to improve and develop the services offered by Housing 21. You can view the upcoming calendar of meetings.