We would love to hear from you
General enquiries
Our opening hours are Monday to Friday, 9:00am to 5:00pm.
Our offices are closed on bank holidays.
Phone: 0370 192 4000
Email
Write to us at:
Housing 21
Tricorn House
51–53 Hagley Road
Birmingham
B16 8TP
Your feedback, suggestions, comments, compliments and complaints
We genuinely welcome any feedback about our staff and services. In the first instance if you have feedback about our housing or care services you should contact your Court Manager, Housing Manager or Housing and Care Manager.
You can write, telephone, email or speak in person to the local manager; there is no requirement to fill in a form. Contact details are available on the individual court pages.
More information on providing feedback is available here. If you need any help or advice on the complaints policy you can contact the Complaints Helpline.
Phone: 0303 123 1622
Email
Please note that our operating hours are 9:00am to 5:00pm Monday to Friday.
You can also write to
Freepost RTJE-LEHY-SGLJ
Housing 21
Tricorn House
51-53 Hagley Road
Birmingham
B16 8TP
Mark your envelope COMPLAINTS in the bottom left corner.
