Cookie policy

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

About cookies

Cookies are a kind of short-term memory for the web. They are stored in your browser and enable a site to ‘remember’ little bits of information between pages or visits.

Cookies can be used by web servers to identify and track users as they navigate different pages on a website, and to identify users returning to a website. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies on our website

We use both session cookies on our website to recognise you as you move from one page to the next during your visit to the website. This cookie expires when you close your browser. This particular cookie is necessary to allow the website to work correctly. If this is disabled then various functions on the site may be broken.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

How we use cookies

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. The cookies used on this website include those which are strictly necessary cookies for access and navigation, cookies that track usage (performance cookies) and remember your choices (functionality cookies). We may use the information we obtain from your use of our cookies for the following purposes:

  • to recognise your computer when you visit our website
  • to retain customer’ email addresses and passwords when they log in to our ‘Resident’s Area,’
  • to track you as you navigate our website,
  • to analyse the use of our website - such as how many people visit us each day, in the administration of our website.

Third party cookies

We use the following companies in maintaining and improving our website. A brief description of what they do is found below. We ensure that any company which works with us and collects personal data complies with strict GDPR data protection standards. If you have any more questions, please do contact us and we’ll be happy to help.

  • Google & Google Analytics Privacy Policy
    We use Google Analytics to better understand how our customers navigate to and through our website, how long customers spend visiting our content items and how often they return to visit our website. Google Analytics also helps us track the effectiveness of the money we spend on our digital marketing and social media campaigns.

Google’s GDPR compliant Privacy Policy, which contains information on cookies, can be found here: Google Support.

  • Twitter Privacy and Cookie Policies

Twitter instantly connects people everywhere to what’s most meaningful to them. Any registered user can send a Tweet, which is a message of 280 characters or less that is public by default and can include other content like photos, videos and links to other websites.

We utilise data from Twitter Analytics for historical research to identify and learn from patterns and trends that occurred in the past to help us improve our social media marketing and generate better results for our digital marketing clients.

You can find Twitter’s GDPR compliant Privacy Policy, which covers their use of Cookies in section 2.3, here. For further information on Twitter’s Cookie Policy click here.

  • Facebook Privacy and Cookie Policies

We utilise data from Facebook Insights for historical research to identify and learn from patterns and trends that occurred in the past to help us improve our social media marketing and generate better results for our digital marketing clients.

You can find Facebook’s GDPR compliant Privacy Policy, which covers their Cookie Policy under the ‘Collection of Information’ heading here. For further information on Facebook’s Cookie Policy, you can find their Workplace Cookies Statement here.

Adjusting your cookie settings

Most web browsers allow some control of most cookies through the browser settings. Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

It is important to note that doing this may limit the usability of many websites.

Contact

Please do not hesitate to get in touch with us using the contact details on our contact page if you have any questions or queries regarding how we use cookies or anything else on our website.

 

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