Housing 21 is a leading not-for-profit provider of Retirement Living and Extra Care properties for older people of modest means. Our core purpose and commitment is to provide high quality housing with care or support for older people, enabling them to live well with dignity and autonomy. 

Our vision is to ensure that older people who most need it can access high quality housing with support or care, whilst being involved and empowered to ensure the services provided meet their individual needs and preferences now and in the future.

We also aim to continue to develop more properties with a firm plan to develop 400 units per annum alongside up to 400 acquisitions of high-quality older persons housing. Our emphasis on new development has never been at the expense of maintaining the quality and desirability of existing properties for our current residents and we will continue to maintain high levels of investment in this area.

We have invested significantly in modernising the communal spaces of our properties and upgrading kitchens and bathrooms. We have also ensured that our properties are all energy efficient and affordable to heat with 99 percent of properties now achieving EPC level C or better, bringing benefits to residents faced with increasing fuel prices as well as being an important step in our journey toward achieving zero carbon emissions.​

Read our corporate reports

RoSH rating: December 2023

The Regulator of Social Housing (RoSH) affirmed Housing 21’s top regulatory grading.

Governance Rating G1: means the provider meets the regulator’s governance standards

Viability Rating V1: means the provider meets the regulators’ viability standards and has the financial capacity to deal with a wide range of adverse scenarios.

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