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A national initiative to bridge the gap between older people and technology has been signed by Housing 21.  

The leading provider of housing for people over the age of 55 has joined the Charter for Digital Inclusion as part of its strategy to become more digitally inclusive for residents.  

Jessica Ettridge, Digital Inclusivity Lead at Housing 21, said: “We recognise that without access to digital tools and the internet, many of our residents face the risk of being excluded from essential aspects of modern life. This includes vital areas such as communication with family and friends, access to healthcare services, management of financial affairs, and participation in social activities.  

“This is why becoming a member of the charter is extremely important for us to take the next step in our mission to be digitally inclusive.”   

The Charter for Digital Inclusion has been created by the Digital Poverty Alliance for organisations to recognise the ongoing challenge of ensuring fair access to digital tools, skills and literacy. By becoming a signatory, Housing 21 joins a collective effort to break down barriers through shared resources and expertise. 

New digital skills training, communal Wi-Fi and smart technology are helping the Retirement Living and Extra Care provider’s residents access services and stay connected, with the organisation’s Resident Digital Inclusivity Group ensuring residents help shape the approach. 

Housing 21 already collaborates with partner organisations including Xyrius, the Digital Poverty Alliance and the HACT Digital Inclusion Network and is committed to strengthening relationships with other digital inclusion organisations and charities to better support its residents.  

Membership of the Charter also opens opportunities to attend the Digital Poverty Alliance Gala and be nominated for Digital Inclusion Awards. 

Find out more about the Digital Poverty Alliance

Find out more about digital inclusivity