Housing provider reaffirms its position as a leading employer after achieving an impressive 82 percent for overall employee satisfaction in the 2025 Employee Survey.
The survey was carried out in partnership with Investors in People (IIP) to gather feedback from employees across Housing 21. The results provided insights into the experiences, priorities and ideas for improvement suggested by employees.
Key highlights include:
- 90 per cent of employees said that they share the organisation’s values
- 82 per cent of employees feel that the organisation is a supportive and safe place to work
- 81 per cent of employees said that the organisation is a great place to work
The survey received responses from 76 per cent of its 4000 employees, providing valuable insights into areas such as workplace culture, communication, wellbeing, leadership and career development.
Housing 21’s collaborative approach to working with IIP, where the organisation is assessed throughout the year instead of the usual three-year accreditation, supports ongoing efforts to strengthen employee engagement and build a culture where people feel valued and supported. In July this year, the leading provider of Extra Care and Retirement Living for older people, not only retained IIP Platinum but was also awarded IIP Wellbeing Gold through a range of inclusive initiatives, such as inclusive employee forums, which meant the survey also included a series of wellbeing questions.
The survey findings will inform future action plans, with teams across the organisation working together to address feedback and strengthen the employee experience at Housing 21.