Extra Care

Extra Care offers independent living with access to on-site care if and when you need it.

In our Extra Care properties you continue to live independently, but with the peace of mind of having on-site Care Workers to help if and when you need it. 

You’ll also have a range of communal facilities, which typically include a café/bistro, lounge, hair salon and gardens. You may currently be living as a couple where only one of you requires care. Choosing to live in one of our Extra Care schemes can enable you to continue living together with support from Care Workers, ensuring you can concentrate on enjoying your time together, unlike in a care home, where you would need to live separately. Your pets are also welcome too!

In Extra Care you also benefit from:

  • The privacy and security of your own home
  • A dedicated Housing and Care or Housing Manager
  • On-site care team 24/7
  • A 24 hour emergency alarm
  • An impressive range of communal facilities

Search our range of Extra Care properties and register your interest

Life at an Extra Care court
EC Filey Fields Pet Richard Keeney Cat Milly2 (1)
Your independence

Our Extra Care schemes are called 'courts', and are made up of one and two bedroom apartments or bungalows, or a mix of both. You'll enjoy the privacy of your own self-contained property, and have full access to a range of communal facilities. You’ll have the freedom to choose whether you cook in your own kitchen or eat in the café / bistro, whether you socialise with other residents or enjoy your own privacy.

H21 West Bromwich Www.Thombartley
On-site care and support

Any care and support you receive will be built around you and delivered in your own home. You may be living with a spouse, partner or family member who has additional care needs, allowing you both to continue to live together. Our highly trained employees are committed to providing a professional service. There is a care team on-site 24 hours a day, seven days a week to provide you with care whether it is planned or in an emergency.

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    Rita, Extra Care
    When her youngest grandson graduated from university, Rita didn’t think she would be able to watch him receive his diploma as there weren’t enough tickets. However she was still able to be part of the day thanks to a pilot project linked to digital inclusivity
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    Alex, Retirement Living
    Former Glasgow Rangers footballer, Alex, has been a resident at a Housing 21 Retirement Living scheme more than 20 years.
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    Ian, Extra Care
    Ian moved into Extra Care in 2013 after being diagnosed with Acute Disseminated Encephalomyelitis (ADEM) and has since become a member of the Extra Care Forum.
Extra Care Living
Minterne 2
Buying an Extra Care apartment

You can buy from Housing 21 even if you don’t currently need care. Many Extra Care residents buy their home so any future care needs can be met without too much upheaval. If you buy through shared ownership, you can purchase from 25 percent to 75 percent of the full market value. You may pay a rental charge for the unpurchased share, a service charge that goes towards the upkeep of the building and grounds, a 24/7 support charge, as well as utility, insurance and phone bills.

EC Walstead Court Social Resident Ena Edwards Care Worker Debbie Ford 2
Renting an Extra Care apartment

In most cases you will need to be nominated by your local authority to rent an Extra Care apartment. You can put your name forward by contacting your local authority directly, or by contacting the court you are interested in using our property search. You can find the contact details for your local authority by using the Gov.uk local authority finder. When you rent an Extra Care property, you'll pay rent and a service charge, and on some schemes a 24/ 7 Support Charge too.

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