General news
Julie, Retirement Living Manager
"At first I felt apprehensive but I can say I'm glad we've moved to Housing 21; the support we've received from all areas of the business has been amazing. It's nice to be able to make decisions as the scheme manager and have control over what residents need."
Emma, Regional Extra Care Manager
"I was involved in the working group; being part of the process gave me a clear understanding of the path ahead and helped allay any fears. The change in culture was so refreshing; everyone was approachable, supportive and focused on a smooth transition."
Leroy, Chef
"Initially it was a concern about what was going to happen in terms of entitlements etc but now that we have moved over, all those concerns have gone. It's good now; everyone is happy about Housing 21."
Sarah, Lifestyle Coach
"I was a bit nervous at the start and unsure what would happen but I started Googling Housing 21 and they sounded really good so we were excited for it to happen. They are a massive organisation and specialist in what they do."
Jacob, Operational Support Manager
"We had a good process in place leading up to the transfer. There were a lot of questions regarding salaries and role reviews which were answered. We created a FAQ document; it was submitted to all colleagues and everyone felt reassured it was very positive steps."
Jo, Retirement Living Manager
"Residents were worried about staffing changes but all along Housing 21 kept us informed and encouraged us to ensure we were speaking to residents to let them know the staff they knew and trusted would stay in place. It's gone really well and I'm really enjoying it here."
