General news
Overall Resident Satisfaction
We are pleased to share the results with you and report our 2024 overall satisfaction rate.
89
%
Overall resident satisfaction
90
%
Residents in rented properties
82
%
Residents in shared ownership properties
Building safety and safety checks
We want all residents to feel safe at home by ensuring the necessary checks and repairs are undertaken when required. We organise repairs at a local level and prioritise the timeframe depending upon the urgency.
100
%
Gas safety
Completion of gas safety checks
100
%
Fire safety
Completion of fire safety checks
100
%
Asbestos safety
Completion of asbestos safety checks
100
%
Water safety
Completion of water safety checks
8.9
Number of antisocial behaviour cases per 1,000 properties
0
Number of cases that involved hate incidents per 1,000 homes