There’s reason to celebrate in Gateshead as Extra Care scheme, Winton Court was nominated for an award at the Great British Care Awards.

In 2024, Housing 21 opened its doors to Investors in People (IIP) to promote a new, collaborative approach to continuous improvement.

Janet now sees the care team not as carers, but as friends. She said: “I enjoy the social activities. My favourite is the gardening club and the arts and crafts.” Her story shows how the right support, patience, and a focus on personal interests can transform isolation into community, and routine into joy.

Housing 21's Retirement Living scheme in Hayling Island celebrates its Grand Opening.

Cohousing is a new initiative for Housing 21 where residents help to shape the design of the scheme to balance the benefits of living within a community alongside the privacy of individual properties

These pages offer information and advice about things like repairs, pets, communal facilities, guest rooms and visitors, respect and inclusion, policies and guides, payments and charges

If you are a resident at Housing 21, these pages offer information, support and advice for anyone living in one of our properties at an Extra Care or Retirement Living scheme

The Quarterly Performance Reports offer a comprehensive snapshot of our progress in key areas. This demonstrates our commitment to transparency and accountability.