Resident information
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Resident newsGet the latest resident news updates and information including the monthly newsletters and the quarterly 'catch up' online interactive sessions with Kris and Pam
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Safety, advice and supportFind help, advice and support relating to topics such as safeguarding, health and safety, finances or domestic abuse.
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Publications, policies and guidesRead, download and print guides and publications including the Residents' Handbook, Choice and Consensus Guide and Safeguarding
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Get involvedFind out to get involved with Housing 21's engagement groups, provide feedback, make a complaint or report a repair
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Make a paymentMake a rent or care payment online, through the website
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Meet our residentsWant to know more about what it's like to live in our Extra Care and Retirement Living schemes? Meet some of our residents; find out their reasons for moving and what it's like to live with us.
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Legislation, performance and dataInformation on the new Social Housing (Regulation) Act including what it means for residents and Housing 21, as well as our latest performance figures and Resident Privacy Notice
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ComplaintsDetails of how you can raise a complaint against Housing 21 and what you can expect from us
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Useful contact detailsContact and information for organisations, charities and Government bodies
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Oldham PFI customersInformation relating specifically to residents living in our Oldham PFI properties
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Kent PFI customersInformation relating specifically to residents living in our Kent PFI properties
