Resident information
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Resident news
Get the latest resident news updates and information including the monthly newsletters and the quarterly 'catch up' online interactive sessions with Kris and Pam
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Safety, advice and support
Find help, advice and support relating to topics such as safeguarding, health and safety, finances or domestic abuse.
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Publications, policies and guides
Read, download and print guides and publications including the Residents' Handbook, Choice and Consensus Guide and Safeguarding
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60th anniversary celebrations
Housing 21 turns 60 in 2024! Find out how residents can get involved in the celebrations
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Get involved
Find out to get involved with Housing 21's engagement groups, provide feedback, make a complaint or report a repair
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Make a payment
Make a rent or care payment online, through the website
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Meet our residents
Want to know more about what it's like to live in our Extra Care and Retirement Living schemes? Meet some of our residents; find out their reasons for moving and what it's like to live with us.
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Oldham PFI customers
Information relating specifically to residents living in our Oldham PFI properties
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Kent PFI customers
Information relating specifically to residents living in our Kent PFI properties
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Legislation, performance and data
Information on the new Social Housing (Regulation) Act including what it means for residents and Housing 21, as well as our latest performance figures and Resident Privacy Notice
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Complaints
Details of how you can raise a complaint against Housing 21 and what you can expect from us
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Useful contact details
Contact and information for organisations, charities and Government bodies