Reporting a repair

Repair requests should be reported to DMA Maintenance. You can ask a relative to report the repair on your behalf.

Repairs should be reported to DMA Maintenance using the following details:

  • Between 8.30am and 5pm weekdays (excluding Bank Holidays) call: 01634 384220
  • Between 5pm and 8.30am Monday to Saturday (including Bank Holidays) call: 07699 391 299 and quote contract number C6349

When reporting a repair, please tell us: 

  • Your name, address and day time telephone number
  • The type of repair
  • Where the repair is located, for example in which room or where in the scheme
  • When you will be in, so we can arrange an appointment
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