Extra Care Resident Newsletter archive
We keep the last six-months worth of resident newsletters. Stay informed and engaged with all the latest happenings at Housing 21.
In the January 2026 edition:
- Welcoming 2026
- Don’t miss our latest Let’s Talk Extra Care
- Oldham residents strike a pose for a good cause
- Save money with Housing Perks
- Stay cosy and connected this January
- A quicker, safer response with Appello’s new Queue Management System (QMS)
- Nominations are open – help us recognise our outstanding contractors!
- Support to help you live well at home!
- Have your say through our National Resident Forums
- Changes ahead for homes with heat networks
- Making our website even more accessible
- Please check your next of kin details
- A fresh start for recycling
- Check your pendant alarm each month
In the February 2026 edition:
- Introducing the new Resident Trust Fund
- We’d love your feedback on the resident newsletter
- Go paperless: get your newsletter by email
- Have your say: resident forums reminder
- Have you heard about our Environmental Awareness Group
- Photography and video sharing: a reminder about consent
- Do you know about a mutual or tenancy exchange
- Looking after your heart this February
- Helping Hands Fund – extra support when you need it
- Heat network update – new protections from January 2026
- Tenant Participation Advisory Service (TPAS) engagement update – supporting resident involvement
- Pendant alarm reminder
In the March 2026 edition:
- Spring into gardening!
- Quarterly Performance Report now available
- A quick look at our National Residents’ Survey results
- Housing 21 joins PlaceShapers
- A look at our transactional repairs and complaints surveys
- An update on the Resident Trust Fund
- A property spotlight: Exploring Extra Care living
- Benefits and grant support – check what you could be entitled to
- Fire safety: understanding ‘Stay Put’
- Compliments, comments or complaints – we want to hear from you
- Stay connected: YouTube updates and our latest Let’s Talk sessions
- Supporting residents to understand service charges
- Care Survey 2026 launching soon
- A reminder to check your next of kin details
- Check your pendant alarm each month
In the April 2026 edition:
- Reporting your Annual Rent Change to Universal Credit
- Have you seen our complaints reports?
- Let’s Talk Extra Care Spring 2026 is now live
- Sharing stories from around our schemes on our social media channels
- Let’s celebrate National Gardening Week
- Help with energy costs through HACT
- Extra support you may be able to claim
- Happy Easter from everyone at Housing 21
- Don’t forget to share your views in our Care Survey 2026
- St George’s Day Activities
- Housing 21 is celebrating National Pet Month
- Check your pendant alarm each month
In the May 2026 edition:
- Residents’ Survey results: scheme reports are now available
- Making is easier to access information – new publication scheme
- Housing 21 signs the ASB Help Pledge
- Digital inclusivity and support
- Free mobile data for people in need
- Could you be missing out on support
- Feel more confident about tax in retirement
- A remarkable milestone for Kath at Mays Court
- Marking VE Day
- National Gardening Week 2026
- April News Highlights
- Check your pendant alarm each month
In the June 2026 edition:
- Housing 21 achieves a C1 consumer standards grading
- Keeping track of how we are performing
Heat networks update - Resident Experience Strategy
- Help us improve our services
- Help shape our new Choice and Consensus Policy
- Residents’ Survey results are available on the website
- Social Tenants Access to Information Requirements – dedicated webpage
- Learn more about your rent and service charges
- Go paperless with our corporate newsletter
- Do you want to feel more confident about tax in retirement?
- Help getting online: free devices and digital support
- World Elder Abuse Awareness Day
- Loneliness Awareness Week
- May news highlights
- Pendant alarm reminder