Safety, advice and support

The safety, welfare and happiness of our residents is our key priority which is why we have a number of methods in place to help. Whether it's concerns around safeguarding or domestic abuse, or worries about finances, residents will be supported in a sympathetic, supportive and non-judgemental way. 

  • Financial support

    Depending on your circumstances, you may be entitled to certain benefits and allowances; speak to your Local Housing Manager who will be able to help. 

  • Keeping you safe

    At Housing 21, we believe that our residents and householders should not live in fear of violence or abuse from a partner or any other member in their household. Anyone experiencing domestic abuse will be treated in a sympathetic, supportive and non-judgemental way. A victim’s disclosure alone is sufficient for them to be given advice and assistance from employees as a matter of priority.

  • Getting online

    There are many benefits to being online, including connecting with friends and family, shopping, accessing healthcare and managing finances. However, many people have limited or no access to the internet or digital devices which can lead to social and economic disparities.

    To support those living in our services, we are working to remove the barriers to digital inclusion by improving digital confidence, literacy and skills and increasing accessibility to the digital world.

  • Building and Fire Safety

    Housing 21 is committed to ensuring the safety of our residents, visitors and employees. 

    Safety inspections are carried out before the start of your tenancy. To ensure your ongoing safety, we may periodically require access to your property. All residents are encouraged to have open communications and raise any concerns.  

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