Gas safety

Housing 21 have a legal duty to undertake an annual gas safety check on all gas appliances. If you have a gas appliance, such as a boiler, in your property we will require access for a gas engineer to undertake an annual safety check. You will be provided with a gas safety certificate following the inspection. 

Your tenancy agreement states that you must allow access given reasonable notice for the purpose of a gas inspection. Your manager will make you aware when your gas safety check is due to take place. If you are not going to be available when the annual check is scheduled, please let your manager know so we can reschedule.  

  • If you smell gas you should:
    • Open doors and windows 
    • Do not turn electrical switches or lights on or off, or an emergency pull cord if near the suspected leak – this could result in a spark which could cause an explosion 
    • Do not smoke, light matches, use naked flames  
    • Leave your home, moving to a place of safety 
    • Contact National Grid on the gas emergency number: 0800 111 999 
    • Inform your manager 
  • Carbon monoxide 

    Where a gas boiler is present, CO alarms are installed by the service contractor and are tested as part of the gas inspection. Carbon monoxide cannot be seen, smelt or tasted. If your alarm sounds or you suspect a leak you should: 

    • Stop using all appliances, switch them off and open doors/windows to ventilate the property  
    • Leave the property immediately, moving to a place of safety 
    • Call the National Grid’s gas emergency number on: 0800 111 999 
    • Do not go back into your property, wait for the advice from the emergency services 
    • Inform your manager 
    • Seek immediate medical help  
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