Thank you to everyone who joined us at the resident conferences 2026!

In September, 2026 we hosted five regional conferences for Retirement Living residents. It was great to meet both familiar faces and new faces. We hope you enjoyed the events.

Watch our video with highlights from the resident conferences.

What residents can expect during our conferences

Residents attending conferences can expect:

  • A welcome and organisational update 
  • Hear from our Director of Retirement Living, Kate McArdell-Broome
  • Receive regional updates from our leadership team
  • Take part in engaging discussions on key topics
  • Ask questions and share feedback directly with colleagues
  • Meet and connect with residents from other schemes

All the above, and lunch is provided.

Group of residents smiling at a resident conference in 2025

Resident Conferences F.A.Q.

If you have any questions about Resident Conferences, please refer to these F.A.Qs. If your question hasn't been answered, please speak to your local manager or email us.

Tuesday 8 September – Leicester:

Leicester Marriott Hotel, Grove Park, Smith Way, Leicester, LE19 1SW

Tuesday 15 September – Bristol:

Ashton Gate Stadium, Ashton Road, Bristol, BS3 2EJ

Tuesday 17 September – Manchester:

Manchester Marriott Hotel Piccadilly, 91 London Road, Manchester, M1 2PG

Tuesday 22 September – London:

Mercure Dartford Brands Hatch Hotel Spa, Brands Hatch, West Kingsdown, DA3 8PE

Thursday 24 September – Leeds:

Park Plaza, Boar Lane and City Square, Leeds, LS1 5NS

All conferences will start at 10am and will be finished by 3.30pm.

Refreshments such as tea, coffee, water and snacks will be provided throughout the conference and in the breaks. Lunch will also be provided.

This isn't a problem, you're under no obligation to attend following signing up. However, we would appreciate it if you could inform us as soon as possible if you are unable to come, so we can fill the place with another applicant.

All our venues have been chosen with accessibility in mind, so moving around the venue should be relatively straight forward. If you have any difficulties, please let us know.

Housing 21 will cover all reasonable travel costs, either by 2nd class train, coach or car, plus taxi fares to and from stations. We will not reimburse refreshment costs such as refreshments whilst travelling. In some cases, your Local Housing Manager will be arranging transport by taxi or minibus if there are enough people wishing to attend from one scheme. Delegates who prefer to travel by car should try to share transport where possible, to minimise costs.

An expense form will be provided at the conference and should be returned with relevant receipts to the Retirement Living Team or via the address provided.

The conference is a chance to talk, listen and exchange ideas. Please come along prepared to give your feedback on a variety of relevant topics, and with any general questions you may wish to ask.

All successful applicants will be contacted with the plans for the day including an agenda closer to the time.

Looking back at our Resident Conferences in 2025

In May 2025, we welcomed nearly 500 residents to events in Southampton, Nottingham, Ashford in Kent, Leeds and Birmingham. These conferences were all about bringing people together to share updates, ideas, and inspiration for the future of Housing 21.

A crowd shot of the resident conference with groups of people at different tables