General news
Extra Care Resident Newsletter archive
We keep the last six-months worth of resident newsletters. Stay informed and engaged with all the latest happenings at Housing 21.
In the January 2025 edition:
- Happy New Year from everyone at Housing 21!
- Tenant Satisfaction Measures reports are now online
- Calling all residents - nominate an outstanding contractor!
- January: An ideal time to save money
- Introducing new personal safety technology for employees
- Celebrating our employees
In the February 2025 edition:
- Winter mood boosters
- Creativity in action
- Keeping safe in your home
- Helping Hands Fund available for residents
- Catch Up Over Coffee webinar
- 2024 Tenant Satisfaction Measures
- Have your day: Resident Communications Survey 2025
- Call for pet photos
- Celebrating our employees
Read the February 2025 Extra Care Resident Newsletter: February 2025
In the March 2025 edition:
- Take care of your ears: World Hearing Day
- Have your say: DWP research on Pension Credit and Housing Benefit
- Catch Up Over Coffee: February 2025 session now available
- Compliments and complaints update
- Radio Teleswitch (RTS) Metering
- Last month we asked you to share your pet photos
- Better Housing, Better Health (BHBH) Service
- Resident Disability Network
- Embrace the joy of gardening this spring!
In the April 2025 edition:
- 2024/25 National Residents' Satisfaction Survey Results
- Resident Communications Survey - Thank you!
- Apologies to Rick at Evans Williams Court
- A new Housing 21 website - coming soon
- Resident Engagement roundup
- Share your gardening photos!
In the June 2025 edition:
- Introducing the new and improved Housing 21 website
- Real stories, real people – discover more on YouTube
- Regulator gives Housing 21 top marks for financial strength and governance
- Your feedback matters – how we're learning from complaints and compliments
- Marking 80 years since VE Day, looking back at the celebrations
- Don’t miss Volunteers’ Week 2025 – June 2 to June 8
- Thank you for celebrating National Gardening Week with us!
- Catch up with your Extra Care leaders – watch online now