At Housing 21, we believe that choosing the right home is about more than bricks and mortar — it’s about finding a place that offers comfort, security, and a sense of community. In this heartfelt story, we meet John and his daughter Jackie, who share their journey of finding the perfect Extra Care bungalow at Castlestead View. Their experience highlights the peace of mind and independence that comes with living in a supportive environment, where care is available when needed, but life remains very much your own.

Jackie and John have a close relationship, but John wanted to move somewhere that would allow him to have his own space, with the reassurance of on-site support.

"We were looking for somewhere for Dad to live independently but with support available if he needed it. We came across Housing 21 and the Extra Care bungalows, and it just felt right."
Jackie John's daughter
Resident John sitting down smiling next to his daughter Jackie who is also sitting down. They are both inside the communal lounge at Castlestead View

“I’ve always been independent, and I didn’t want to lose that. But I also knew I might need help at some point. This place gives me both — I’ve got my own space, and I know there’s care available 24/7 if I ever need it. The bungalow is lovely. It’s modern, comfortable, and easy to get around. I’ve got everything I need, and I’ve made some good friends here, too."

“I feel safe, and I feel valued. That’s important. I’m not just living here — I’m living well”. - John, Extra Care resident.

Jackie visits John as often as she can. “It’s reassuring for me. I live nearby, but knowing that Dad has people around him who care and can help if anything happens — that’s a huge weight off my shoulders.

The staff have been brilliant. They’re friendly, respectful, and they really listen. It’s not just about care — it’s about dignity and choice”.

Whether you’re looking for a new beginning or simply a place to feel safe and supported, we’re here to help you find your perfect fit.

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