Your tenancy agreement states that you must allow access given reasonable notice for the purpose of a gas inspection. Your manager will make you aware when your gas safety check is due to take place. If you are not going to be available when the annual check is scheduled, please let your manager know so we can reschedule. 

If you smell gas you should:
• Open doors and windows
• Do not turn electrical switches or lights on or off, or pull an 
emergency pull cord if near the suspected leak – this could result 
in a spark which could cause an explosion
• Do not smoke, light matches, use naked flames 
• Leave your home, moving to a place of safety
• Contact National Grid on the gas emergency number: 
0800 111 999
• Inform your manager

Where a gas boiler is present, CO alarms are installed by the service 
contractor and are tested as part of the gas inspection.

Carbon monoxide cannot be seen, smelt or tasted. If your alarm sounds or 
you suspect a leak you should:
• Inform your manager if you have a gas boiler and do not have a 
carbon monoxide alarm or if your alarm is faulty
• Stop using all appliances, switch them off and open doors/
windows to ventilate the property 
• Leave the property immediately, moving to a place of safety
• Call the National Grid’s gas emergency number on: 0800 111 999
• Not go back into your property, wait for the advice from the 
emergency services
• Inform your manager
• Seek immediate medical help

Read the Gas Safety Policy

Inspect your electrical equipment and fittings to ensure they are in good condition:
• The cable should be firmly secured in the plug
• None of the pins should be bent and plugs should not ‘rattle’
• Plug casings should be free from cracks
• Look for burn marks or any signs of overheating
• Plugs should fit tightly into sockets

How to keep your home safe:
• Never overload sockets or plug adaptors 
• Take care with second-hand electrical items; ensure they have been 
safety checked and are not listed on the product recall register
• If you are concerned about the safety of a product, stop using it and 
make your concern known to the retailer or Trading Standards office 
• Never store combustible materials near your fuse box or 
electricity meter 
• Never take mains power electrical items into the bathroom 
• Switch off electrical items which are not in use

Housing 21 is required by law to ensure your property’s electrical installation and wiring is safe when you move in and that it is maintained in a safe condition throughout your tenancy. We test and inspect all properties we manage, including communal areas, 
at least once every five years and inspect properties before re-letting them to new tenants. Your manager will make you aware when testing is expected to happen. After testing takes place, any repairs identified through the check will then be carried out. You should contact your manager if you have any electrical problems within your property and they will arrange for an 
electrician to come to your home

Read the Electrical safety policy