A Retirement Living scheme in Hayling Island, Hampshire

An Extra Care in Filey, North Yorkshire

An Extra Care scheme in Eastergate, Chichester

An Extra Care scheme in Oxenholme, Kendal

Minutes of meetings and AGMs held by the All-Party Parliamentary Group (APPG) on Housing and Care for Older People

In these pages, we share the results from our resident satisfaction survey results at Housing 21 which includes measures such as repairs, home safety and complaints. Also known as Tenant Satisfaction Measures (TSMs). Under the Social Housing Regulation Act, from 2024 onwards, all social housing landlords (such as Housing 21), must record performance against these key measurables.