Social Tenants Access to Information Requirement scheme (STAIRs)
Have you ever wanted to search for information about your landlord or make a request for specific performance data or information? You can now do this through the Social Tenants Access to Information Requirement scheme. It is a new standard introduced by the Government to enhance transparency for tenants of social housing providers, such as Housing 21. A consultation period ended in July 2024, and the government is currently finalising the legislation.