Extra Care Resident Newsletter archive
We keep the last six-months worth of resident newsletters. Stay informed and engaged with all the latest happenings at Housing 21.
In the March 2026 edition:
- Spring into gardening!
- Quarterly Performance Report now available
- A quick look at our National Residents’ Survey results
- Housing 21 joins PlaceShapers
- A look at our transactional repairs and complaints surveys
- An update on the Resident Trust Fund
- A property spotlight: Exploring Extra Care living
- Benefits and grant support – check what you could be entitled to
- Fire safety: understanding ‘Stay Put’
- Compliments, comments or complaints – we want to hear from you
- Stay connected: YouTube updates and our latest Let’s Talk sessions
- Supporting residents to understand service charges
- Care Survey 2026 launching soon
- A reminder to check your next of kin details
- Check your pendant alarm each month
In the April 2026 edition:
- Reporting your Annual Rent Change to Universal Credit
- Have you seen our complaints reports?
- Let’s Talk Extra Care Spring 2026 is now live
- Sharing stories from around our schemes on our social media channels
- Let’s celebrate National Gardening Week
- Help with energy costs through HACT
- Extra support you may be able to claim
- Happy Easter from everyone at Housing 21
- Don’t forget to share your views in our Care Survey 2026
- St George’s Day Activities
- Housing 21 is celebrating National Pet Month
- Check your pendant alarm each month
In the May 2026 edition:
- Residents’ Survey results: scheme reports are now available
- Making is easier to access information – new publication scheme
- Housing 21 signs the ASB Help Pledge
- Digital inclusivity and support
- Free mobile data for people in need
- Could you be missing out on support
- Feel more confident about tax in retirement
- A remarkable milestone for Kath at Mays Court
- Marking VE Day
- National Gardening Week 2026
- April News Highlights
- Check your pendant alarm each month
In the June 2026 edition:
- Housing 21 achieves a C1 consumer standards grading
- Keeping track of how we are performing
Heat networks update - Resident Experience Strategy
- Help us improve our services
- Help shape our new Choice and Consensus Policy
- Residents’ Survey results are available on the website
- Social Tenants Access to Information Requirements – dedicated webpage
- Learn more about your rent and service charges
- Go paperless with our corporate newsletter
- Do you want to feel more confident about tax in retirement?
- Help getting online: free devices and digital support
- World Elder Abuse Awareness Day
- Loneliness Awareness Week
- May news highlights
- Pendant alarm reminder
In the June 2026 edition:
- Housing 21 appoints new chair of the board
- Care survey results
- Explaining heat networks
- Awaabs Law update – watch our short video
- Keeping cool this summer
- Safe use of the communal outdoor spaces
- Gardens coming to life for summer
- Shared ownership homes available now
- World Cup fever across our schemes
- National resident engagement update
- Residents celebrate landmark cohousing scheme
- June news highlights
In the August 2026 edition:
- Important updates delivered straight to your inbox
- Win a hamper full of treats!
- Post a Smile: our new resident pen pal scheme
- Growing greener together
- Help shape the future of Housing 21
- Resident Trust Fund helps communities thrive
- Catch up on our latest Let’s Talk sessions
- Help make service charges easier to understand