Need a repair? Find everything you need to know about reporting repairs, resident responsibilities, and understanding what to expect from contractors. We also explain what is classed as an emergency hazard.
Find Housing 21 contact details and information should you need to get in touch with feedback, complaints, compliments. Find information on how we respond to complaints including our complaints policy.
These pages offer information and advice about things like repairs, pets, communal facilities, guest rooms and visitors, respect and inclusion, policies and guides, payments and charges
If you are a Housing 21 resident and looking for a policy, this section includes policies on repairs, complaints, damp and mould, pets, fire safety, mutual exchanges, and more
We share the results from our resident satisfaction survey results at Housing 21 which includes measures such as repairs, home safety and complaints. Also known as Tenant Satisfaction Measures (TSMs).
We share the results from our resident satisfaction survey results at Housing 21 which includes measures such as repairs, home safety and complaints. Also known as Tenant Satisfaction Measures (TSMs).
A page which signposts to helpful information for residents
