Information for residents looking to get involved in engagement groups on a national level and help us to improve and develop the services offered by Housing 21. You can view the upcoming calendar of meetings.
A heat network is a system that provides heat from one main source to lots of homes or buildings through special insulated pipes. The heat usually travels as hot water or steam. In simple terms, instead of each apartment having its own boiler, the whole scheme or block shares one big heat source in a plant room that sends the heat to everyone.
Read our corporate and organisational publications and reports
Housing 21 has won a Silver RSPCA PawPrints Award in the Housing category in recognition of the organisation's commitment to animal welfare
Need a repair? Find everything you need to know about reporting repairs, resident responsibilities, and understanding what to expect from onsite contractors. Your guide to keeping your home in good condition
Find Housing 21 contact details and information should you need to get in touch with feedback, complaints, compliments. Find information on how we respond to complaints including our complaints policy.
Housing 21 is committed to protecting the privacy and security of all our employees (this includes volunteers, contractors, and agency workers) and this is explained in our privacy policy.
Housing 21's Resident Privacy Notice explains how Housing 21 will use any Personal Identifiable Information (PII) you provide to us for yourself and your household.
Stay up to date with the September 2025 Retirement Living Resident Newsletter from Housing 21. Get the latest news, resident updates, and ways to get involved in your community.
Stay up to date with the October 2025 Retirement Living Resident Newsletter from Housing 21. Get the latest news, resident updates, and ways to get involved in your community.
