We share the results from our resident satisfaction survey results at Housing 21 which includes measures such as repairs, home safety and complaints. Also known as Tenant Satisfaction Measures (TSMs).

Construction work has finished at Michaelmas Court in Thurston.  Housing 21’s new Extra Care scheme will welcome residents this summer. 

In these pages, we share the performance results and reports from Housing 21, including annual reports, resident satisfaction and feedback, consumer standards and the social housing regulation act

Information about prices, charges and resales for people who are looking at moving to Extra Care and Retirement Living apartments and bungalows with Housing 21