We are committed to resident engagement and working collaboratively with you to improve and develop services

Group picture of residents having their photo taken smiling with their arms in the air

Interested in joining one of our networks?

 

Your involvement matters
  • There are different opportunities for you to get involved and influence decisions across Housing 21 on a national level.
  • Find out more about the range of Resident Engagement Groups and opportunities.
  • Your local manager may be able to advise you about how, where and when you can get involved as well.

If you have any questions you can also contact the Engagement Team who would be happy to help.  Email us!

Corporate Exec And Bruce

Our Board

At the highest level our Resident Board Members are involved in approving strategies and decisions.

Meet our Board
EC Broad Meadow Resident

Forums

By joining our Extra Care or Retirement Living Forum you will act as a representative for residents and hold Housing 21 to account.

Find out more about Resident Forums
An employee writes in a notebook next to a laptop displaying the Housing 21 logo

Complaints Panel

This panel scrutinises our stage two complaints responses and other aspects of the complaints process.

Complaints Panel minutes and dates
A group photo of colleagues carers and managers outside Newton House Extra Care scheme

Recruitment Panel

Get involved with the recruitment of Housing 21's resident-facing and senior manager roles through this recruitment panel.

Recruitment Panel minutes and dates
EC Greenrod Place Brentford Care Worker Resident Tablet

Digital Inclusivity

This group invites you to join in discussions about digital inclusion.

Digital Inclusivity Group minutes and dates
Money sits piled on a table comprising British coins and notes

Service Charge Network

The purpose of this network is to support Housing 21 to make its Service Charge process easier to understand for residents.

Resident Service Charge Network minutes and dates
EC Oakwood Gardens Sarah Lynch

Disability Forum

Committed to promoting equality for our residents, the Disability Forum provides an inclusive space for people with disabilities.

Disability Forum minutes and dates
Resident smiling in a garden watering plants

Environmental Awareness Group

This group focuses on Housing 21’s impact on the environment and potential green approaches.

Environmental Awareness Group minutes and dates
Two residents dancing, one stood and one in a wheelchair

REACH Forum

The REACH Forum (Race, Equality and Cultural Heritage)  provides an inclusive space for residents.

Reach Forum minutes and dates
LGBT Roundel

LGBT+@Housing 21 

The LGBT+ @ Housing 21 group provides a safe, inclusive space for LGBT+ residents.

LGBT+@Housing 21 minutes and dates
Caucasian lady sitting reading on her mobile phone

New Forums

Do you have an idea for a resident forum? We want to hear from you.

Email the team
"The forum offers a direct line to senior managers and the Board of Housing 21. I am eager to contribute to shaping policies, services, and budgets that authentically reflect residents' needs. "
Tom Box Tree Court, Wetherby
RL Claremont House Social Patricia Slope Brigitte Gadsby Waqar Haque

Influencing decisions locally

There are many ways you can get involved and become an influencer locally at your scheme.