Have you ever wanted to search for information about your landlord or make a request for specific performance data or information? You can now do this through STAIRs.
What is STAIRs?
STAIRs stands for Social Tenants Access to Information Requirement scheme. It is a new standard introduced by the Government to enhance transparency for tenants of social housing providers, such as Housing 21. The consultation period for STAIRs ended in July 2024, and the government is currently finalising the legislation.
The exact date for when STAIRs will come into law is October 2026 for the first stage and April 2027 for the second stage. We will continue to update this web page with latest information as it becomes available.
Social Tenants Access to Information Requirement scheme (STAIRs)
STAIRs Publication Scheme
Much of the information that we are required to publish under STAIRs is already available on the Housing 21 website. For ease, we’ve organised the information using the STAIRs classifications below, including links to relevant pages on our website.
Contract information