Secure Handling, Storage and Control of Access Keys

Key safes using a combination code can be fitted to areas not on the master suite to assist in an emergency out of hours. This would then prevent the contractor from having access to the master key in the event of an emergency.

Where key safes have been fitted the Scheme Manager must ensure that the Call Monitoring Provider and their buddy Scheme Manager have full up to date knowledge of where and how to access the Access Keys. This is an ongoing responsibility, and any change of codes must be passed onto all delegated users within 24 hours.